Refund policy

REFUND POLICY

IMPORTANT NOTICE

Please review your order carefully before placing it to avoid any issues or delays. By completing your purchase at https://www.google.com/search?q=tatalinchate.com, you agree to this policy as part of our Terms & Conditions.

ORDER MODIFICATIONS

  • Size or Color Changes: If you need to modify the size or color of your item, email us at tatalinchateclothing@gmail.com before your order has been fulfilled.

  • Fulfillment Clause: Once an order is fulfilled, no changes can be made.

  • Order Cancellations: We do not allow cancellations once an order has been confirmed.

RETURNS & EXCHANGES

  • Eligibility Window: You may request a return within 14 days of delivery by emailing tatalinchateclothing@gmail.com

  • Late Requests: Requests submitted after 14 days will not be accepted.

  • Refund Method: All approved returns are issued as Tatalinchate store credit, excluding original shipping fees.

  • Finality: No cash or credit refunds will be provided under any circumstances.

  • Return Conditions: Items must be unworn, unwashed, and in original condition, with all original tags attached.

  • Customer Responsibility: Customers are responsible for return shipping costs.

  • Non-Refundables: Original shipping fees are non-refundable.

  • Processing Time: Returns are reviewed and processed within 5–7 business days of being received.

  • Regional Restrictions: We currently do not accept returns from the EU.

  • Exchange Policy: We do not offer direct exchanges; please return your order for store credit and place a new order.

FINAL SALE ITEMS

All items marked FINAL SALE are non-refundable, non-returnable, and non-exchangeable. This includes, but is not limited to:

  • Collaboration pieces

  • Limited edition drops

  • Discounted items marked as final sale

IMPORTANT EXCLUSIONS

The following items are not eligible for return, exchange, or store credit:

  • Collaboration pieces

  • Limited edition drops

  • Discounted items marked FINAL SALE

PRICE ADJUSTMENTS

  • Retroactive Discounts: Promotional pricing and discounts cannot be applied retroactively to previous purchases.

  • Prior Orders: Orders placed prior to a sale are not eligible for price adjustments or partial store credit.

DAMAGES & ISSUES

  • Defective Items: If your item arrives defective or incorrect, contact us immediately at tatalinchateclothing@gmail.com with photos of the issue and your order number.

  • Resolution: Our team will review your case and provide an appropriate resolution.

LOST OR STOLEN PACKAGES

  • Reporting Window: Report any missing packages within 14 days of delivery confirmation.

  • Liability: Tatalinchate is not liable for lost or stolen packages where the shipping address was entered correctly at checkout.

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